Privacy Policy

Last updated: 2026

City Point Consult (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you use our website, why we collect it, and the choices you have. By using this site or contacting us, you agree to the practices described here.

Information we collect

We only collect what you choose to give us. When you submit an enquiry form, start a WhatsApp chat, or email or call us, we receive details such as your name, phone number, email address and the message you send. We also collect basic, anonymous usage data (such as pages visited) through analytics to understand how the site is used. We do not knowingly collect sensitive personal data.

How we use it

We use your information to respond to your enquiry, arrange viewings, provide property guidance, and follow up on your request. We use anonymous analytics to improve the website. We do not sell your personal information to anyone.

Who we share it with

We share information only with the service providers that help us run the site and reach you — for example our enquiry-form and messaging providers, hosting and analytics providers — and only to the extent needed to provide those services. We may also disclose information where required by law.

Data retention

We keep enquiry information for as long as needed to assist you and to meet our legal and business obligations, after which it is deleted or anonymised.

Your rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email marketing@citypointconsult.com.

Cookies & analytics

The site uses privacy-friendly analytics to count visits and understand general usage. You can block or delete cookies in your browser settings; the site will still work.

Contact

Questions about this policy? Contact City Point Consult at marketing@citypointconsult.com or 0799 966 613. Our office is at Makadara Road, Mombasa, Next to Barka Restaurant.